Terms and Conditions

Effective Date: 11/07/2024

Introduction

Welcome to QCY Bangladesh, a concern of Deximpo International Limited ("we," "us," or "our"). By accessing or using our website www.qcybd.com and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you must not use our website or services.

1. Definitions

• “Website” refers to www.qcybd.com.
• “User,” “you,” and “your” refer to the individual accessing our website or purchasing our products.
• “Products” refer to all QCY branded items available for purchase on our website.

2. Use of the Website

By using our website, you agree to the following:

• Lawful Use: You will use the website only for lawful purposes and in accordance with these terms.
• Age Requirement: You must be at least 18 years old to use this website or have parental consent if you are under 18.
• Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Orders and Payments

• Order Acceptance: All orders placed on our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time.
• Payment: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
• Pricing: All prices on our website are listed in Bangladeshi Taka and are inclusive of VAT unless stated otherwise.

4. Delivery

• Delivery Charges and Timeframes: Delivery charges and estimated delivery times are specified on our website. We strive to deliver your products within the estimated timeframes, but delays may occur due to unforeseen circumstances.
• Risk of Loss: All items purchased from us are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Returns and Refunds

• Conditions for Return: We accept returns of unopened products at the time of delivery. Please refer to our Return Policy for detailed information on how to initiate a return.
• Refunds: Refunds are processed in accordance with our Refund Policy. Delivery charges are non-refundable, and we do not offer partial refunds.

6. Privacy

• Data Collection: We collect personal data when you use our website and services. Please review our Privacy Policy for information on how we collect, use, and protect your data.
• Cookies: Our website uses cookies to enhance user experience. By using our website, you agree to our use of cookies as described in our Cookie Policy.

7. Intellectual Property

• Ownership: All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of QCY Bangladesh or its content suppliers and protected by intellectual property laws.
• License: We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal and non-commercial use. You may not reproduce, distribute, modify, or create derivative works of any content on the website without our express written consent.

8. Limitation of Liability

• Disclaimer: The website and products are provided on an "as is" and "as available" basis. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
• Liability: To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or products.

9. Indemnification

You agree to indemnify, defend, and hold harmless QCY Bangladesh, Deximpo International Limited, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees arising from your use of the website or breach of these terms.

10. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

11. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the new terms.